we’re here to help!

Whether you need guidance choosing the right equipment, support with installation, or answers about service and warranties — our team is ready to assist.

Office

540 Enterprise Drive, Lewis Center,
OH 43035

Working hours

Monday - Friday: 7am - 6pm PST
Saturday: 7am - 3pm PST

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Frequently Asked Questions

Get quick answers to some of the most common questions we receive from dealerships and independent shops.

How long does delivery take?

Most equipment is available for prompt delivery across the Midwest. Lead times vary by product, but we work hard to get your order to you quickly and efficiently.

Do you provide installation?

Yes. Our team can coordinate professional installation so your equipment is set up safely and ready for use right away.

What kind of warranty comes with the equipment?

All products are backed by manufacturer warranties. We’ll guide you through coverage details and help with warranty coordination if needed.

What if I need service after installation?

We provide ongoing support and will connect you with the right service team to minimize downtime and keep your shop running smoothly.

Can I see the full product catalog?

Yes. You can explore our featured products online, and if you’d like to see our complete catalog, just contact us directly and we’ll provide the details.

Hear from our clients

“I have been in the automotive service business for 15 years. As my business has expanded, Tobin and his team team at EAES, have been with me every step of the way. From working out deals on trade in equipment, to a full shop expansion. EAES has done it all. When we decided to begin doing alignments, EAES, worked hand in hand with my contractor to help position the equipment and provide drawing for the required concrete work. World class service is the name of the game for EAES.”

Shawn’s New and Used

“We have been looking for a quality alignment rack for some time. The issue we often ran into was two fold. First, With the wide range of vehicles we service, it was difficult to find a rack that could handle everything from full size trucks to smaller cars. Second, price point. In recent years, equipment prices have skyrocketed. Tobin and his team at EAES, we able to work with us to fit a quality, COATS rack into our budget. This equipment will help our customer service and enable our people to better service every client at Dover GMC.”